they steal the data of 1.3 million customers

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Iberdrola has suffered a security breach that has allowed unauthorized access and data theft of 1.3 million customers. According to the OSI (Internet Security Office), the intruders managed to circumvent the security mechanisms of the energy company and seized sensitive information that includes names and surnames, ID numbers, telephone numbers and email addresses.

The distributor I-DE Redes Eléctricas Inteligentes, which suffered the computer attack on March 15 but which came to light this Thursday, has provided details of the incident. According to the Iberdrola subsidiary, the intruders have not had access to customer financial datasuch as data from current accounts or credit cards, or information on electricity consumption.

Warning to affected customers

Iberdrola, through I-DE, is alerting affected customers because of the security breach. In an email they call to “be especially attentive to electronic communications and any atypical or unusual activity that may be related to your personal data in the coming weeks”, and focus on messages that do not have a clear sender identification .

Iberdrola Statement 1

They also point out that neither Iberdrola nor any other company in the group will request through emails or mobile phone messages payment card data or access codes to services. They also invite you to be especially careful with the links included in the messages and to contact the telephone operators if any suspicious behavior is observed.

The National Cybersecurity Institute (INCIBE) recommends those affected by the cyberattack to follow a series of guidelines to protect their security on the network and avoid possible fraud. Suggestions include finding out in detail what data has been compromised, change passwords periodicallykeep the programs updated to the latest version and, if necessary, report fraud attempts to the security forces.

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I-DE notes that as soon as it became aware of the attack, it put in place “the necessary measures to stop it immediately” and the breach was resolved the same day. This did not prevent the initial data theft affecting 1.3 million customers, but the next day the attackers tried again, but this time, they failed.

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Iberdrola has suffered a security breach that has allowed unauthorized access and data theft of 1.3 million customers. According to…

Iberdrola has suffered a security breach that has allowed unauthorized access and data theft of 1.3 million customers. According to…

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